NHTSA Complaint #10781370 — 2011 VOLKSWAGEN CC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10781370
Vehicle	2011 VOLKSWAGEN CC
Component	ENGINE
Date of Incident	October 8, 2015
Date Filed	October 12, 2015
Mileage	90,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

ON MULTIPLE OCCASIONS, VEHICLE FAILED TO START, BUT DISPLAYED A "STEERING WHEEL LOCK DEFECTIVE" ALERT. WHEN KEY IS REMOVED AND REPLACED IN THE IGNITION, IT WILL THEN START. IN ADDITION, THE ENGINE IS NOW IN NEED OF REPLACEMENT DUE TO OIL RUNNING LOW. THE VEHICLE WAS MAINTAINED ON ITS REGULAR 10,000 MILE SCHEDULE AND DID NOT GIVE ANY WARNINGS OR ALERTS. IT ALTOGETHER FAILED TO START AND GAVE ONLY A SHAKING/RATTLING NOISE WHEN TRYING TO CRANK. IN ALL INSTANCES, THE VEHICLE WAS STATIONARY.

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