NHTSA Complaint #10781072 — 2013 TOYOTA HIGHLANDER

TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN ACCELERATING FROM A STOP OR A BREAK WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES AND, EACH TIME, THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL UP TO THREE TIMES IN ORDER TO ACCELERATE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT ONE OF THE COMPUTER MODULES THAT REGULATED ACCELERATION WAS FAULTY. THE DEALER COULD NOT DETERMINE WHICH OF THE MODULES WAS FAULTY; THEREFORE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED A CASE NUMBER TO TAKE TO THE DEALER. THE FAILURE MILEAGE WAS 17,000.