NHTSA Complaint #10780808 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10780808
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	October 3, 2015
Date Filed	October 8, 2015
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

HAD THE CAR FOR 10 DAYS, WENT TO START, AND RECEIVED A NOTICE "TRANSMISSION FAILURE- SERVICE NOW" THE CAR ENDED UP GETTING TOWED, AND NEEDED NEW TMS. EVEN AFTER THE FIX, THE CAR TRANSMISSION DRIVES AWFUL. CAR SHIFTS AT ODD TIMES, AND HAS EXTREMELY SLOW PICK UP FROM A COMPLETE STOCK. IM TERRIFIED THAT SOMETHING IS GOING TO HAPPEN TO ME WHILE DRIVING THE CAR! IVE SEEN OVER 1,000 OTHER COMPLAINTS ABOUT THIS SAME PROBLEM, AND MOST OF THESE INCIDENTS HAVE HAPPENED WHILE DRIVING AT HIGH SPEEDS. THEY ARE STATING THAT THE TRANSMISSION FAILS AND SHUTS DOWN, CAUSING THE DRIVER TO LOSE POWER OF THE CAR. I DON'T KNOW WHY THAT HAVEN'T FIXED THIS, CONSIDERING THIS COULD CAUSE SERIOUS INJURY TO SOMEONE, ALL BECAUSE THEY CHOSE TO BUY A FORD. IM NERVOUS TO DRIVE THE CAR, BECAUSE I FEAR THE TRANSMISSION WILL FAIL ON ME. FORD HAS AGREED THAT THE TRANSMISSION IS A PROBLEM, BUT THEY HAVE NOT RECALLED IT. NOW IM STUCK WITH THIS CAR THAT IM AFRAID TO DRIVE

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