NHTSA Complaint #10780459 — 2004 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10780459
Vehicle	2004 FORD ESCAPE
Component	SUSPENSION
Date of Incident	August 12, 2015
Date Filed	October 7, 2015
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

RIGHT REAR WHEEL WELL RUSTED THROUGH AND THE SHOCK AND SPRING PUNCHED THROUGH THE BODY OF THE CAR. HIGHLY DANGEROUS, AS OUR CHILDREN AND MY WIFE DRIVE THE CAR, BUT THE ONLY INDICATION THAT THIS OCCURRED WAS AN OCCASIONAL LOUD NOISE (MIMICKING A SHOCK ABSORBER BOTTOMING OUT). UNTIL I INSPECTED THE VEHICLE, NOTHING ELSE, SUCH AS HANDLING OR OTHER FACTORS WARNED OF THE DIRE SITUATION. FOR INSTANCE, MY WIFE TRAVELS BACK AND FOURTH TO HER PARENTS VIA A BUSY HIGHWAY COVERING ABOUT 50-60 MILES MULTIPLE TIMES A WEEK AND THIS COULD HAVE CAUSED A FATAL CRASH. MY GUESS IF WE HAVE BEEN DRIVING ON THIS BASED ON THE OCCASIONAL NOISE FOR 2 MONTHS.

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