NHTSA Complaint #10780088 — 2011 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10780088
Vehicle	2011 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	September 24, 2015
Date Filed	October 6, 2015
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE CAR WILL CRANK BUT WILL NOT START. WHEN PRESSING THE PUSH TO START BUTTON IT TURNS OVER LIKE ITS GOING TO START BUT WILL NOT START. AFTER TAKING IT TO THE DEALERSHIP FOR RECALL WORK IT HAS THE SAME RE-OCCURING ISSUE. DODGE SAYS THAT IT WAS FIXED BUT I NOW HAVE TO TAKE IT TO AN INDEPENDANT REPAIR SHOP TO PAY OUT OF POCKET FOR A KNOWN ISSUE WITH THIS VEHICLE. THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL AND SHOULD BE PAID FOR AND FIXED BY MOPAR AND NOT THE CUSTOMER!

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