NHTSA Complaint #10780028 — 2015 CHRYSLER 200

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10780028
Vehicle 2015 CHRYSLER 200
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 21,625 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

MY ENGINE TURNED OFF WHILE DRIVING. I WAS ON A ONE LANE RAMP, GOING ABOUT 25 OR 30 MILES PER HOUR AROUND A BEND. THE TRANSMISSION WAS IN DRIVE, NOT PARK OR NEUTRAL. I COULD NOT RESTART MY ENGINE. ADDITIONAL SAFETY FEATURES SUCH AS FORWARD COLLISION WARNING, LANE SENSE, AND PARK SENSE WERE DISABLED. I WAS BLOCKING TRAFFIC - THE ONLY WAY TO GET AROUND ME WAS TO GO UP ONTO THE SIDEWALK, WHICH IS NOT SAFE. PEOPLE BEHIND ME TRIED TO HELP BY PUSHING THE CAR, BUT COULD NOT. I HAD TO CALL THE POLICE TO SEND INCIDENT RESPONSE TO PUSH ME OUT OF THE WAY. THE INCIDENT RESPONSE TRUCK ALSO COULD NOT PUSH ME OUT OF THE WAY, BUT AFTER ROCKING MY CAR SEVERAL TIMES IN AN ATTEMPT TO PUSH THE CAR, THE ENGINE WOULD START. THE CHECK ENGINE LIGHT CAME ON AND THE SCREEN SHOWED A MESSAGE SAYING TO SERVICE TRANSMISISON. I DROVE TO A PARKING LOT AND CALLED A TOW TRUCK TO TAKE ME TO A DEALERSHIP. I HAVE FOUND MANY CASES OF THIS HAPPENING TO OTHER 2015 CHRYSLER 200 OWNERS, AND I THINK THERE NEEDS TO BE AN INVESTIGATION AND POSSIBLY A RECALL. THE DEALERSHIP CANNOT TELL ME WHAT CAUSED THE ISSUE, ONLY THAT THEIR SERVICE MANUAL SAYS REFLASHING THE TRANSMISSION CONTROL MODULE SHOULD SOLVE THE PROBLEM. CHRYSLER COPORATE ALSO CANNOT TELL ME WHAT CAUSED THE ISSUE. SEVERAL TESTIMONIES ONLINE SAY THAT THEIR CAR WAS NOT FIXED BY REFLASHING THE TCM. HAVING YOUR NEW CAR DIE ON THE ROAD WHILE DRIVING WITH ABSOLUTELY NO WARNING IS AN UNACCEPTABLE, POSSIBLY FATAL RISK. I ONLY HOPE IF THIS HAPPENS AGAIN, I WON'T BE IN AN INTERSECTION OR IN FRONT OF A SEMI-TRUCK ON THE HIGHWAY.

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