NHTSA Complaint #10779817 — 2004 TOYOTA SEQUOIA SUSPENSION

Complaint Details

ODI Number	10779817
Vehicle	2004 TOYOTA SEQUOIA
Component	SUSPENSION
Date of Incident	September 5, 2015
Date Filed	October 5, 2015
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

OUR SITUATION IS VIRTUALLY THE SAME AS MANY OTHER COMPLAINTS IN YOUR SYSTEM. NAMELY THAT TOYOTA HAD OUR DEALER APPLY UNDERCOAT TO THE FRAME OF OUR 2004 SEQUOIA IN JULY OF 2013. ON SEPT. 5 THIS YEAR WENT TO THE DEALER FOR AN OIL CHANGE AND TIRE ROTATION AND AFTER WAITING A FEW HOURS WAS INFORMED THEY DID NOT PERFORM THE SERVICE AS THE FRAME WAS SO BAD. KNOWING THAT A NEIGHBOR HAD THE SAME PROBLEM AND TOYOTA BOUGHT IT BACK I ASKED ABOUT IT AND WAS TOLD "THAT PROGRAM WAS OVER" THIS IS A SERIOUS SAFETY ISSUE AND UPON CALLING TOYOTA USA WAS TOLD THEY CAN'T DO ANYTHING. THERE ARE NUMEROUS COMPLAINTS SIMILAR TO THIS ON THE NHTS WEBSITE. WHY ISN'T ANYTHING BEING DONE ABOUT THIS?

Related Complaints for the 2004 TOYOTA SEQUOIA

Other SUSPENSION Complaints

#11582378 — April 11, 2024 — Frame is rotting out

#11414630 — April 30, 2021 — I WAS SIMPLY PARKING MY 2004 TOYOTA SEQUOIA IN PARKING LOT SPACE. LEFT FRONT TIRE FELL COMPLETELY OFF THE CAR WITHOU...

#11403018 — March 15, 2021 — LEFT FRONT (DRIVERS SIDE) WHEEL BALL JOINT(S) FAILED CATASTROPHICALLY CAUSING WHEEL TO FALL OFF AND WEDGE UNDER CAR W...

#11321730 — April 20, 2020 — I HAVE A 2004 TOYOTA SEQUOIA. THE VEHICLE HAS BEEN WELL TAKEN CARE OF WITH NUMEROUS RECEIPTS TO PROVE IT. UPON FURTHE...

#11306844 — February 3, 2020 — WE BOUGHT IT IN 2014 WITH 76K AND THE FRAME HAD RECENTLY BEEN COATED. SUPPOSEDLY IT WAS FROM TEXAS, AND WE LIVE IN N...

Recent Complaints for the 2004 TOYOTA SEQUOIA

#11676855 — STRUCTURE:BODY — July 28, 2025 — Rust! Frame completely rusted, even though the CRC was applied back in 2013.

#11674182 — STRUCTURE:FRAME AND MEMBERS — July 17, 2025 — The contact owns a 2004 Toyota Sequoia. The contact stated that while completing an inspection and emissions test on ...

#11617958 — STRUCTURE — October 3, 2024 — See attached document for complaint.

#11611616 — STRUCTURE — August 29, 2024 — See attached document for complaint.

#11588514 — SERVICE BRAKES, HYDRAULIC — May 13, 2024 — The contact owns a 2004 Toyota Sequoia. The contact stated while driving at approximately 35 MPH, the brake pedal was...