NHTSA Complaint #10778771 — 2010 DODGE CHARGER

TL* THE CONTACT OWNS A 2010 DODGE CHARGER. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED AND PREVENTED THE WIRELESS KEY FEATURE FROM LOCKING, UNLOCKING, AND SETTING THE ALARM SYSTEM. THE CONTACT STATED THAT THE KEY HAD TO MANUALLY BE USED TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.