NHTSA Complaint #10778564 — 2005 SATURN ION

CASE # 8-1587665159 - 2005 SATURN ION ... I CANNOT GET ANY HELP WITH THIS VEHICLE AND I HAVE GONE THROUGH ALL THE CHANNELS. THE CAR DEALERSHIP STATED THE IGNITION AND POWER STEERING MOTOR WAS REPLACED,YET, I HAVE RECEIVED NO PAPERWORK STATING THIS WAS DONE. IGNITION WAS REPLACED. IF THE POWER STEERING MOTOR WAS REPLACED, IT WENT OUT AGAIN WHILE I WAS OUT OF TOWN, HAD A GARAGE REPLACE IT ALONG WITH THE MODULE BUT IT ALSO WENT OUT. TOOK IT BACK TO THE DEALERSHIP AS PAPERWORK FROM GM STATED I SHOULD DO BUT THEY WOULDN'T HONOR IT BECAUSE IT WAS A USED PART. PREVIOUSLY, THE GAS LINES HAD TO BE REPLACED AS ONE COULD SMELL GAS EVERYWHERE AROUND THE VEHICLE. I HAVE BEEN TOLD BY A GM REP THAT THE CAR IS OLDER WITH A LOT OF MILEAGE AND PROBLEMS WILL HAPPEN BUT GM OFFICIALS KNEW ABOUT SOME OF THESE ISSUES WHEN THE CAR FIRST CAME OUT ... THEY DID NOTHING FOR 10 YEARS. THE POWER STEERING CONSTANTLY GOES OUT, SOMETIMES WITHOUT A WARNING OR SOMETIMES WITH CHIMES. I AM A 68-YEAR-OLD HEART PATIENT THAT HAS TO DRIVE A VEHICLE KNOWING AT ANY MOMENT THE POWER STEERING WILL GO OUT AND I COULD CRASH, YET, GM STATES PULL THE CAR OFF THE ROAD, TURN IT OFF AND BACK ON AND IT SHOULD BE OKAY. THIS IS NOT TRUE. I AM NOT ABLE TO STEER THIS VEHICLE WITH MANUAL TRANSMISSION EVEN THOUGH GM STATES, STEERING CONTROL CAN BE MAINTAINED, AS THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, BUT WOULD REQUIRE GREATER DRIVER EFFORT AT LOW VEHICLE SPEEDS, WHICH COULD RESULT IN AN INCREASED RISK OF A CRASH. " I PURCHASED THIS VEHICLE LAST YEAR AND HAD NO CLUE ABOUT THE RECALLS. OR PERHAPS GM HAD NOT ADMITTED TO THEM YET. I HAVE NO CHOICE BUT TO DRIVE THIS VEHICLE AS IS AS IT IS THE ONLY MODE OF TRANSPORTATION THAT I HAVE.