NHTSA Complaint #10778519 — 2011 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire 1 Injury Vehicle Towed

Complaint Details

ODI Number 10778519
Vehicle 2011 JEEP GRAND CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 54,000 miles
Crash No
Fire Yes
Injuries 1
Deaths 0
Vehicle Towed Yes
State CO

Consumer Description

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE DRIVER SIDE SUN VISOR AND HEADLINER CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED SERIOUS BURNS TO HIS LEFT HAND THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. UPDATED 11/20/15*LJ UPDATED 1/14/2016*JS, UPDATED 4/11/18*JB *TR

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