NHTSA Complaint #10777864 — 2010 CADILLAC SRX

I HAD PROBLEMS WITH THIS CAR EVERY SINCE THE MOON ROOF DRAIN WHICH IS A RECALL NOW CAR WAS FLOODED BROUGHT IT TO DEALER GOT IT BACK IT WAS EVEN WORSE THE CHANGED THE DRAIN AGAIN SINE THEN IT HAS BEEN IN THE DEALER AT LEAST 20 TIMES RADIO GOES UP AND DOWN REAR LIGHTS STAY ON BATTERY DEAD IN THE MORNING EVERY LIGHT YOU CAN IMAGINE ONE TIME OR ANOTHER FROM AIR BAGS TO NO KEY FAB WAS SERVICED THEY FLASH THE PC 3 TIMES TRIED TO CONTACT CADILLAC EARLY RESPONSE TEAM RAN ME AROUND FOR 2 YEARS HAD MY ATTORNEY CALL THEN THEY WOULD NOT GIVE HIM ADDRESS FOR LEGAL DEPT AND HUNG UP ON HIM . ON 8/22 /2015 I OPENED THE REAR HATCH AS I ALWAYS DO WITH THE FAB I WENT TO GET SOMETHING OUT THE REAR HATCH CAME DOWN PUSHED ME TO THE GROUND HITTING ME IN MY NECK WHICH I HAD SURGERY 18 YEARS AGO THE REAR HITCH CONTINUED TO GO UP AND DOWN .IT GOES UP STAYS FOR FEW SECONDS THE COMES DOWN FAST HALF WAY AND GOES UP AND DOWN.CADILLAC SEND A INVESTIGATOR TO MY HOME AND HE COULD NOT GET THE HATCH TO STAY UP I HAVE BOUGHT SINCE 1975 OVER 25 CADILLACS AND DULLEY PICKUPS OVER THE YEARS YOU WOULD THINK THEY WOULD HAVE TREATED ME BETTER NEEDLESS TO SAY SINCE THIS STARTED I HAVE BOUGHT 4 MERCEDES BENZ AND HAVE TO SAY WHAT A DIFFERENCE .