NHTSA Complaint #10777770 — 2009 MAZDA CX-9

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10777770
Vehicle	2009 MAZDA CX-9
Component	SUSPENSION
Date of Incident	September 25, 2015
Date Filed	September 25, 2015
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE, THE BALL JOINTS FAILED, AND THE VEHICLE SUDDENLY STOPPED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

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