NHTSA Complaint #10776549 — 2012 FORD EDGE POWER TRAIN

Complaint Details

ODI Number	10776549
Vehicle	2012 FORD EDGE
Component	POWER TRAIN
Date of Incident	July 15, 2015
Date Filed	September 25, 2015
Mileage	38,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

SOMETIMES WHEN I PUT THE CAR INTO PARK, I GET REPEATED WARNINGS TO "SHIFT TO PARK". IF I DON'T JIGGLE THE BUTTON ON THE SHIFT KNOB, MY SEAT AND OTHER ELECTRICAL COMPONENTS WILL NOT RESPOND. I HAVE TO START THE TRUCK A FEW TIMES, PUT IT THROUGH THE GEARS (IN DRIVE AND REVERSE), THEN I PRESS THE SHIFT RELEASE BUTTON SEVERAL TIMES THEN THE WARNING STOPS AND MY DRIVER SEAT FUNCTIONS TO ALLOW ME TO GET OUT OF THE CAR. THIS IS A PAIN AND THE DEALER SAID THAT IF THE PROBLEM COULDN'T BE DUPLICATED, THEN THEY CANT DO ANYTHING ABOUT IT. I HAVE HAD THE TRUCK IN 2 TIMES ABOUT THIS - THE TRANSMISSION SHIFTS HARD INTO GEAR AFTER SLOWING OR COASTING AND THEN ACCELERATING. ALMOST FEELS LIKE I HAVE HIT SOMETHING WHEN IT HAPPENS. I'M VERY CONCERNED, HAVING TWO TODDLERS IN THE TRUCK. I ALSO TOOK VIDEO OF THE PARKING, SHIFTING INTO PARK ISSUE. I JUST WANT IT FIXED....

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