NHTSA Complaint #10776512 — 2001 FORD WINDSTAR UNKNOWN OR OTHER

Complaint Details

ODI Number	10776512
Vehicle	2001 FORD WINDSTAR
Component	UNKNOWN OR OTHER
Date of Incident	July 30, 2015
Date Filed	September 24, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

BETWEEN MY MARCH 2015 OIL CHANGE AND MY JULY 30 2015 OIL CHANGE THE CONTROL ARMS BROKE AND COMPLETELY RUINED A TIRE ALL THE WAY AROUND THE TIRE. CHEWED IT UP VERY BADLY PUTTING ME AT RISK FOR AN ACCIDENT FROM A BLOW OUT OR LOSS OF CONTROL. I DON'T KNOW EXACTLY WHEN THE PROBLEM OCCURRED. THE PROBLEM WAS FOUND BY THE SHOP AT THE OIL CHANGE. I AM FINDING ONLINE WHERE THERE IS MUCH CONCERN ABOUT THE CONTROL ARMS ON THESE VEHICLES. BOTH FRONT LOWER CONTROL ARMS WERE REPLACED BY THE SHOP. THE BROUGHT ONE OF THE TIRES INTO THE LOBBY FOR ME TO SEE AND IT WAS ABSOLUTELY CHEWED UP ALL THE WAY AROUND THE TIRE. IT IS A WONDER I DID NOT HAVE AN ACCIDENT.

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