NHTSA Complaint #10776477 — 2012 VOLKSWAGEN GTI

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10776477
Vehicle	2012 VOLKSWAGEN GTI
Component	AIR BAGS
Date of Incident	September 24, 2015
Date Filed	September 24, 2015
Mileage	12,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

TODAY, WHILE BUYING A NEW CAR I WAS INFORMED OF AN OPEN PENDING RECALL ON THE STEERING WHEEL CLOCK SPRING. I HAVE HAD NO NOTIFICATION ON THIS AND, AS A RESULT I LOST ABOUT $2000 ON MY TRADE-IN. AREN'T COMPANIES REQUIRED TO RESOLVE ISSUES QUICKLY? I UNDERSTAND THAT THE PART AFFECTS RELEASE OF THE AIR BAG AND THEREFORE COULD BE SERIOUS. I BELIEVE VW SHOULD COMPENSATE ME FOR AT LEAST PART OF THE LOST VALUE.

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#11287820 — December 9, 2019 — THE CLOCK SPRING IN MY STEERING WHEEL HAS BROKEN/QUIT WORKING, VOLKSWAGEN REFUSES TO REPLACE IT UNDER THE RECALL BECA...

#11160754 — December 11, 2018 — TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. WHILE DRIVING, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CO...

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