NHTSA Complaint #10776433 — 2001 TOYOTA TUNDRA

TL* THE CONTACT OWNS A 2001 TOYOTA TUNDRA. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL BANGING NOISE EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR CROSS MEMBER WAS COMPLETELY CORRODED AND THE REAR SHOCK WAS FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER AN UNKNOWN MANUFACTURER CUSTOMER SATISFACTION CAMPAIGN IN WHICH THE VEHICLE WAS TREATED FOR RUST. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 164,000.