NHTSA Complaint #10775400 — 2012 FORD F-150

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 10775400
Vehicle 2012 FORD F-150
Component WHEELS
Date of Incident
Date Filed
Mileage 44,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

I WAS TRAVELING ON INTERSTATE 95 IN IDAHO; I BEGAN TO FEEL A VIBRATION IN THE FRONT OF THE TRUCK; IT WAS WORST WHEN SLOWING DOWN. I PULLED OVER STARTED LOOKING FOR POSSIBLE ISSUES, UPON TROUBLESHOOTING I NOTICED 5 OF THE 6 WHEEL LUGS WERE FINGER LOOSE, WHICH I FOUND STRANGE AND PUZZLING, ANYWAY I HAD TO TIGHTEN THEM AND GOT THE OEM LUG WRENCH FROM THE TRUCK; THE LUG WRENCH DIDN'T FIT THE LUG NUTS; IT WAS TOO SMALL. FORD DIDN'T INCLUDE THE RIGHT SIZE LUG WRENCH WHEN MANUFACTURING THE TRUCK. SECOND ISSUE: THE LUG NUTS HAVE A FAUX CHROME COVER THAT CAN'T BE REMOVED WITHOUT BREAKING IT; THESE FAUX COVERS GET WORN OVER TIME WITH PROPER MAINTENANCE OF ROTATING TIRES, THUS NOT PERMITTING THE 150LBS OF TORQUE THAT IS REQUIRED BY THE FORD OWNERS MANUAL. UPON GOING TO A MECHANIC THEY DIDN'T BELIEVE ME THAT SO MUCH TORQUE WAS REQUIRED UNTIL I SHOWED THEM; THEY THEN ATTEMPTED TO TIGHTEN OR ENSURE ALL LUG NUTS HAD THIS AMOUNT OF TORQUE, WELL A NUMBER OF THESE FAUX LUG NUTS WOULDN'T PERMIT 150LBS OF TORQUE BECAUSE THEY WOULD SLIP AROUND THE LUG UNDERNEATH; THESE FAUX COVERS HAD TO BE BROKEN OFF TO TIGHTEN TO THE PROPER TORQUE. OF NOTE: THE OEM LUG WRENCH DOES FIT THE LUG NUTS ONCE THESE FAUX COVERS ARE BROKEN OFF. THESE ARE SERIOUS SAFETY CONCERNS.

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