NHTSA Complaint #10774161 — 2015 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10774161
Vehicle	2015 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	August 4, 2015
Date Filed	September 23, 2015
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

POPPING SOUND COMING FROM RIGHT FRONT SIDE WHEN BREAKING TO A STOP AT ALL SPEEDS. THE PROBLEM WAS FIRST NOTICED AT AROUND 2500 MILES AND THE CAR WAS TAKEN TO THE DEALER AT AROUND 2900 MILES. DEALER INSPECTED IT AND COULDN'T FIND WHAT THE PROBLEM WAS. THEN AS INSTRUCTED BY TOYOTA REPLACED THE RIGHT FRONT STRUT ASSEMBLY BUT THAT DIDN'T FIX THE PROBLEM. THE CAR WAS RETURNED TO ME AND I WAS TOLD THERE WERE NO SAFETY CONCERNS AND THAT TOYOTA WAS SENDING ONE OF THEIR TECHS TO TROUBLESHOOT, BUT THAT MAY TAKE A COUPLE OF WEEKS. IN THE MEAN TIME THE PROBLEM SEEMS TO BE GETTING WORSE.

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