NHTSA Complaint #10765316 — 2008 HONDA ODYSSEY

CHECK ENGINE LIGHT CAME ON. DTCS P3400 AND P3497 READ. NO OIL ON THE DIPSTICK. TOOK IT TO SUSSMAN HONDA WHERE THEY STATED THAT THE FIX IS TO REPLACE THE REAR ROCKER. I POINTED THEM TO TSB 11-033 BUT THEY SAID IT DIDN'T APPLY TO MY CAR. CALLED AMERICAN HONDA CO. AND THEY SAID THE SAME THING. I FILED A COMPLAINT. ONLY LATER DID I DISCOVER TSB 13-031, WHICH SUSSMAN FOLLOWED BUT DID NOT READ THE DIAGNOSIS SECTION SINCE THE OIL LEVEL WAS BELOW THE DIPSTICK. ALMOST EXACTLY 3 MONTHS AND 4,000 MILES LATER CEL LIGHT COMES ON WITH DTCS P3400 AND P3497 AND OIL LEVEL IS BELOW THE DIPSTICK, THIS TIME THE CAR IS STARTING TO VIBRATE. AHC STILL CLAIMS THIS IS NOT A DESIGN FLAW AND OFFERED NO ASSISTANCE. WE ARE NOW BEING TOLD BY ANOTHER DEALER THAT BURNING OIL IS NORMAL FOR THE "PRE-08 HONDAS WITH VCM" AND THAT WE SHOULD CHECK IT REGULARLY. WHILE I APPRECIATE THE HONESTY, I WISH THAT HONDA WOULD ADMIT THE ENGINEERING ISSUE AND FIX IT ONCE FOR ALL. USING THIS MUCH OIL CAN'T BE GOOD FOR THE ENVIRONMENT!