NHTSA Complaint #10765298 — 2015 SUBARU FORESTER

MY NEW 2015 SUBARU FORESTER WITH ABOUT 3,000 MILES ON IT DEVELOPED A LONG CRACK FROM THE CENTER TOP OF THE WINDSHEILD CAUSED BY WHAT LOOKED LIKE AN INSIGNIFICANLTY SMALL PEBBLE. THE IMPACT WAS BARELY NOTICIBLE. I WAS GOING ABOUT 45 MILES AN HOUR. AFTER INSPECTING THE WINDSHEILD, I NOTICED A SUPER TINY PIT WHERE A MINISCULE PEBBLE MUST HAVE HIT THE WINDOW. IN THE MORNING THE TINY PIT TURNED INTO A FULL ON CRACK EXTENDING HALF WAY DOWN THEN CURVING MIDWAY TOWARDS THE DRIVER SIDE. I HAVE AN EXTENDED WARRANTY WITH MY INSURANCE AND THEY REPLACED IT. IT WOULD HAVE COST ME 625.00. I PAID THE 50.00 DEDUCTIBLE. THE DEALER WOULD NOT COVER THE WINDSHEILD. IT WAS REPLACED WITH AN OEM SUBARU WINDSHEILD. THIS WAS HIGHLY IRREGULAR. NEVER IN ALL MY YEARS OF DRIVING HAS A SMALL PEBBLE, THE PIT SIZE OF A MILLIMETER CAUSED THIS KIND OF DAMAGE. I THOUGHT IT MUST BE A FLUKE UNTIL IT HAPPENED AGAIN LAST NIGHT WHILE DRIVING HOME ON THE FREEWAY. I HEARD A POP AND THEN ANOTHER POP. IT SOUNDED LIKE IT CAME FROM UNDER MY CAR. SOON I SAW A CRACK COMING RIGHT DOWN THE MIDDLE OF MY WINDSHEILD. AFTER INSPECTING IT THIS MORNING, IT WAS CAUSED BY ANOTHER SUPER TINY PEBBLE AS THERE IS A SMALL PIT LESS THAN A MILLIMETER IN SIZE AT THE MIDDLE TOP OF MY WINDSHEILD. 2 WINDSHEILDS IN 7 MONTHS! THIS IS RIDUCLOUS. THIS QUALITY OF THE WINDSHEILD IS SUBSTANDARD TO NOT HANDLE THE IMPACT OF TINY PEBBLES. IN ALL MY YEARS OF DRIVING MANY TYPES OF VEHICLES WITH WINDSHEILDS HIT BUT MUCH LARGER ROCKS HAS THIS TYPE OF PROBLEM OCCURED. THIS IS A HUGE SAFTEY CONCERN. THIS NEEDS TO BE INVESTIGATED.