NHTSA Complaint #10765130 — 2009 TOYOTA RAV4

WHENEVER WE ARE TRAVELING ABOUT 40 MPH AND 1500 RPM, THERE IS A RATTLE NOISE. THE VIBRATION HOLDS FOR AS LONG AS 1-2 SECONDS. AS SOON AS THE VIBRATION STARTS, YOU CAN LET OFF THE GAS OR STEP ON THE GAS TO CHANGE THE RPMS AND IT INSTANTLY STOPS. THE CAR HAS BEEN MAKING THIS SOUND SINCE SHORTLY AFTER WE BOUGHT IT BRAND NEW. NOW WE'RE BEING TOLD THAT IT'S A TRANSMISSION FAILURE. THE TORQUE CONVERTER IS THE ROUTE IF THE PROBLEM. AT 1500 RPM AND 38-40 MPH THE TORQUE CONVERTER IN THE TRANSFER CASE IS VIBRATING, CAUSING THE HEAT SHIELD TO RATTLE BECAUSE OF THE TRANSFER OF VIBRATIONS. IT JUST SEEMS LIKE WE'VE HAD A FAULTY TRANSMISSION ALL ALONG.