NHTSA Complaint #11364365 — 2009 TOYOTA RAV4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11364365
Vehicle	2009 TOYOTA RAV4
Component	ENGINE
Date of Incident	October 12, 2020
Date Filed	October 14, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I TOOK MY CAR IN FOR SERVICE ON OCTOBER 12, 2020 BECAUSE THE OIL LIGHT WAS FLICKERING THOUGH I AM NOT DUE FOR ANOTHER OIL CHANGE UNTIL JANUARY. I WAS TOLD TO REPLACE THE MOTOR DUE TO EXCESSIVE OIL CONSUMPTION. UPON RESEARCHING ONLINE LEARNED THAT THIS IS DUE TO DEFECTIVE PISTON RINGS AND IN 2011, TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN. AT THIS POINT, THEY ARE REFUSING TO CORRECT THE ERROR WITH THE DESIGN OF THE PISTONS.

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