NHTSA Complaint #10764305 — 2008 DODGE RAM 2500

WE PURCHASED A 2008 DODGE RAM 2500 QUAD CAB 4X4 FROM A DEALERSHIP IN HARRISBURG ON JUNE 1, 2015. WE STARTED EXPERIENCING WHAT IS A KNOWN FOR THESE VEHICLES - A "DEATH WOBBLE." WHILE TRAVELING AT HIGHWAY SPEEDS, YOU HIT A BUMP OR PUT TOO MUCH PRESSURE ON ONE OF THE FRONT TIRES, THE TWO FRONT TIRES START WOBBLING LIKE A BADLY MADE SHOPPING CART. BEING INTELLIGENT CONSUMERS, WE RESEARCHED THE ISSUES, AND NOTIFIED OUR DEALER IN HARRISBURG. MY HUSBAND DROVE THE TRUCK ALL THE WAY DOWN THERE SO THEY COULD FIX AN OPEN RECALL OF A TIE-ROD END. WHEN HE GOT THERE, THEY SAID, "OOPS, SOMEONE ALREADY FIXED IT, WE CAN'T DO ANYTHING ABOUT IT." AND HE DROVE HOME IN A RATTLING DEATHTRAP. WE THEN WERE NOTIFIED BY OUR NEXT DOOR NEIGHBOR AS WELL AS A FAMILY MEMBER THAT FIAT-CHRYSLER DODGE ANNOUNCED ON JULY 27TH THAT THEY HAD A $105 MILLION LAWSUIT FOR UNSAFE FRONT-END STEERING ISSUES FOR VEHICLES, AND THEY WERE BUYING BACK A WHOLE SLOUGH OF VEHICLES, OUR TRUCK INCLUDED. WE CONTACTED THE RECALL OFFICE, AND WERE TOLD THAT THEY DIDN'T KNOW WHAT WE WERE TALKING ABOUT. WE TOOK IT TO A LOCAL DODGE PLACE END OF AUGUST. THE STEERING DAMPENER IS DAMAGED, AT ROUGHLY $1075 FOR THE PART, A U-JOINT IS SEIZED, BOTH UPPER AND LOWER BALL JOINTS IN THE FRONT END ARE SHOT, AND THAT WILL BE ALMOST $3000 IN PARTS TO FIX. WE HAVEN'T EVEN RECEIVED OUR FIRST OIL CHANGE ON THE VEHICLE AND NOW WE HAVE TO FORK OVER $3000+ ON A $25,000 TRUCK WE HAVEN'T OWNED FOR FOUR MONTHS. I JUST CALLED DODGE HEADQUARTERS AGAIN FOR THE UMPTEENTH TIME AND WAS TOLD THERE IS ONLY 1 RECALL OPTION FOR THE BUYBACK, AND THAT IS LISTED AS BEING COMPLETED IN 2014. I ASKED HER WHY OUR TRUCK WAS STILL TRYING TO KILL US, AND SHE DIDN'T HAVE A RESPONSE. SHE SAID IT IS NOT A SAFETY CONCERN. I ASKED HER WHO WAS LYING TO US, AND OFFERED HER TO COME AND TAKE A RIDE IN OUR DEATHTRAP IF IT WASN'T A "SAFETY CONCERN," AND SHE DIDN'T HAVE A RESPONSE.