NHTSA Complaint #11413495 — 2008 DODGE RAM 2500

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING 4 MPH, HE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT HE ATTEMPTED TO STEER TO THE VEHICLE TO THE RIGHT HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS STOPPED IN THE MIDDLE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT CALLED COLORADO SPRINGS DODGE (7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923, (719)475-8550) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 289,000.