NHTSA Complaint #10763942 — 2009 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10763942
Vehicle	2009 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	September 8, 2015
Date Filed	September 15, 2015
Mileage	49,780 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TOOK MY CAR INTO DEALERSHIP MARTIN CHEVROLET BECAUSE CHECK ENGINE LIGHT CAME ON. SINCE MY CAR WAS NEW IN 2009 MY STEERING ON MY CAR HAS ALWAYS BEEN HARD TO TURN. I ASKED THEM WITHIN A YEAR OF GETTING CAR BUT SAID NOTHING WAS WRONG. WELL THE POWER STEERING WATER PUMP AND STEERING GEAR ASSEMBLY WAS LEAKING. ALSO MY TIMING CHAIN WAS DEFECTED. THERE WAS AN EXTENDED WARRANTY FOR THE TIMING CHAIN AND PUMP BUT NOT THE STEERING GEAR ASSEMBLY. MY CAR HAS LESS THAN 50,000 MILES ON IT. CHEVY KNOWS THAT THE STEERING HAS BEEN DEFECTED BUT WOULD NOT COVER THE GEAR ASSEMBLY SO IT COST ME $934.19 TO FIX. CHEVY SHOULD COVER THE COST FOR EVERYTHING!!

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