NHTSA Complaint #10763891 — 2011 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10763891
Vehicle	2011 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	August 22, 2015
Date Filed	September 15, 2015
Mileage	113,425 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

PRESSED BUTTON TO OPEN POWER SLIDER (WITH CHILD INSIDE WAITING TO EXIT VEHICLE). WITH DOOR HALFWAY OPEN, CABLE SNAPPED AND DOOR FROZE. THE CABLE WAS EXPOSED TO THE INSIDE OF THE PASSENGER COMPARTMENT WHEN THIS OCCURRED. DOOR IS NOW INOPERABLE (EVEN MANUALLY) AFTER BEING "DIAGNOSED" WITH "BROKEN CABLE" BY DEALERSHIP. DEALERSHIP AND TOYOTA WERE SENT COMPLAINT IN WRITING.

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