NHTSA Complaint #10763752 — 2011 FORD EDGE

A MESSAGE SAYING 'DRIVER DOOR AJAR' APPEARS ON THE CONSOLE EVEN WHEN THE DOOR IS TIGHTLY SHUT. IF I TRY TO LOCK THE DOORS THE CAR WOULD JUST UNLOCK ALL DOORS EVEN WHILE I'M DRIVING. THIS IS VERY DANGEROUS ESPECIALLY FOR SOMEONE LIKE ME WHO DRIVES MY KIDS TO THE DAYCARE AND SCHOOL EVERYDAY. AT NIGHTTIME, THE INTERNAL LIGHTS WOULD ALSO NOT TURN OFF BECAUSE THE CAR THINKS THAT ONE OF THE DOORS IS OPEN. NOT ONLY IS IT DRAINING THE BATTERY, IT IS ALSO BASICALLY BROADCASTING TO EVERYONE THAT THE CAR IS OPEN. I HAVE HAD THIS PROBLEM OCCUR ON THE CAR IN ALMOST EVERY YEAR I OWNED IT (4 YEARS). IT HAS BEEN TO THE DEALERSHIP A NUMBER OF TIMES. THEY FIX IT BUT IT KEEPS COMING BACK PARTICULARLY IN THE SUMMER TIME. I FEEL LIKE IT SHOULD BE RECALLED AND I HAVE RAISED THE ISSUE WITH THE DEALERSHIP AND ALL I HEAR IS 'OH THAT IS A VERY COMMON PROBLEM' BUT IT DOESN'T SEEM LIKE THEY ARE WORKING ON PROVIDING A MORE PERMANENT FIX. THEY NEED TO REALIZE HOW UNSAFE DRIVING WITH ALL DOORS UNLOCKED IS.