NHTSA Complaint #10763464 — 2008 DODGE RAM 2500

THIS TRUCK STARTED EXPERIENCING REVERBERATION/WOBBLE/BOUNCE/SHAKE AFTER HITTING A SERIES OF SMALL BUMPS OR POTHOLE W/ ONE FRONT TIRE. THE WOBBLE SHAKES THE TRUCK SO HARD THAT PIECES OF THE INTERIOR BREAK/FALL OFF AND THE DRIVER COMPLETELY LOSES CONTROL OF THE STEERING OF THE VEHICLE. THIS BEGAN HAPPENING VERY INTERMITTENTLY (CONDITIONS/BUMPS/SPEED MUST BE JUST RIGHT) THIS SPRING (2015) SOON AFTER WE TOOK THE TRUCK IN FOR THE RECALL ON THE DRIVER'S SIDE TIE ROD LINKAGE (THEY ALSO TOLD US THE BALL JOINT NEEDED TO BE REPLACED). SINCE THE DEALERSHIP DID NOT SEEM KNOWLEDGEABLE ABOUT OUR PROBLEM, WE TOOK THE TRUCK TO MULTIPLE PRIVATE REPAIR SHOPS DURING THE SUMMER TRYING TO FIX THIS INTERMITTENT, DIFFICULT-TO-DUPLICATE PROBLEM. WE HAVE REPLACED EVERY PART OF THE STEERING AND SUSPENSION THAT HAD ANY "PLAY" OR WEAR INCLUDING A BALL JOINT, TIE RODS, CONTROL ARM, PITTMAN ARM, STEERING STABILIZER, HEAVY-DUTY SHOCK FOR STEERING STABILIZER, FRONT SHOCKS, VARIOUS BUSHINGS, AND STEERING GEAR BOX TIGHTENING . WE EVEN REPLACED THE TIRES AND WHEELS IN CASE THERE WAS A MILD WARP/LACK OF BALANCE. WE HAVE SPENT AROUND $5000, BUT THE TRUCK IS STILL NOT FIXED. A SEARCH ON YOUTUBE REVEALED THAT WE ARE PART OF A LARGE GROUP OF DODGE TRUCK OWNERS EXPERIENCING WHAT IS COINED "THE DEATH WOBBLE." WHEN THE JULY 26 NHTSA PRESS RELEASE CAME OUT, WE WERE OVERJOYED! OUR APPARENTLY UNFIXABLE TRUCK WOULD BE "BOUGHT BACK!" I WAS INFORMED BY CHRYSTLER THAT THIS IS NOT THE CASE. SINCE WE "FIXED" THE RECALLED TIE ROD LINKAGE (THAT WOULD BE THE RECALL THAT LED TO ALL OF THESE PROBLEMS), OUR TRUCK IS NOT ELIGIBLE FOR THE BUY BACK. I BELIEVE THAT CHRYSTLER NOT ONLY KNOWS THAT THIS PROBLEM IS INHERENT IN THE DESIGN OF THESE TRUCKS (THEY CHANGED THE FRONT END ON 2014/15 MODELS), BUT THAT THEY ARE SHIRKING THEIR BUY-BACK RESPONSIBILITY. THIS TRUCK IS UNSAFE IN ITS "FIXED" STATE. HOW SHOULD WE PROCEED?