NHTSA Complaint #10763380 — 2011 FORD F-150 UNKNOWN OR OTHER

Complaint Details

ODI Number	10763380
Vehicle	2011 FORD F-150
Component	UNKNOWN OR OTHER
Date of Incident	December 1, 2014
Date Filed	September 13, 2015
Mileage	101,635 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

POWER REAR WINDOW GLASS HAS FACTORY FLAW CAUSES REAR WINDOW DEFROSTER AND HEATED MIRRORS TO BECOME INOPERABLE. THERE HAS BEEN HUNDREDS, IF NOT THOUSANDS OF CASES OF THIS ISSUE. FORD WILL NOT ISSUE A RECALL. THEY DO NOT COVER IT IN THEIR TOP TIER EXTENDED WARRANTY PROGRAMS. I WAS QUOTED OVER $1000 TO REPLACE WHOLE BACK GLASS TO RECTIFY. FORD HAS SINCE CHANGED VENDORS FOR THE COMPLETE BACK GLASS UNIT AND STILL NO RECALL.

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