NHTSA Complaint #10763310 — 2004 CHRYSLER PACIFICA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10763310
Vehicle	2004 CHRYSLER PACIFICA
Component	SUSPENSION
Date of Incident	September 11, 2015
Date Filed	September 12, 2015
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TODAY I WENT TO GET A STATE INSPECTION AT THE SAME DEALERSHIP SINCE I PURCHASED IN THE VEHICLE IN 2007, WENT TO PICK UP CAR AND IT FAILED DUE TO THE SUSPENSION. MECHANIC EXPLAINED THAT THE SUB FRAMED HAD ROTTED OUT AND IT WOULD COST $3500 TO REPAIR. SAID IT WOULD BE UNSAFE TO DRIVE CAR DUE TO THAT PART IS WHAT HOLDS THE ENGINE UP IN THE CAR. LOOKS AS IF ITS GOING TO FALL STRAIGHT TO THE GROUND. HOWEVER CHRYSLER HAS BEEN HAVING ISSUES WITH THIS PART SO IT WOULD BE IN MY BEST INTEREST TO CALL THEM. 9/12 CALLED THE 800 247 9753 RECALL # NO HELP SAID NO RECALLS ON MY RECALLS. GAVE ANOTHER # 800 992 1997 STILL ON HOLD.

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