NHTSA Complaint #10763120 — 2010 GMC TERRAIN

WHILE DRIVING BACK FROM WORK, IN A 2010 2.4L GMC TERRAIN PURCHASED AT STAR BUICK GMC, THE CAR WAS MAKING A HORRIBLE RATTLING NOISE, WHICH HAS OCCURRED SEVERAL TIMES. STOPPING AT A RED LIGHT CAUSED THE ENTIRE CAR TO SHUT DOWN. IT WOULD NOT TURN OVER AND I WAS IN THE MIDDLE OF RUSH-HOUR TRAFFIC WITH A CAR THAT WOULDN'T RESPOND. SEVERAL TIMES OVER THE YEARS I HAVE TAKEN MY CAR TO THE JOYCEKOONS GMC DEALERSHIP FOR REQUIRED MAINTENANCE AND SERVICE, BECAUSE THE TIMING CHAIN WAS DAMAGED, AND THE CAR APPEARS TO BE LOSING SIGNIFICANT AMOUNTS OF OIL BETWEEN OIL CHANGES. THIS TIME WHEN HAVING THE VEHICLE TOWED TO THE DEALERSHIP I'M TOLD THAT THE ENTIRE ENGINE NEEDS REPLACEMENT BECAUSE METAL HAS GOTTEN INSIDE, AND CONVENIENTLY I'M 3 MONTHS OUTSIDE OF MY POWERTRAIN WARRANTY. THIS SORT OF ISSUE PUTS LIVES AT RISK (ENGINE FAILURE IN TRAFFIC) AND I WOULD LIKE THE GOVT. TO INVESTIGATE SO THAT OTHERS DO NOT SUFFER FROM THIS PROBLEM IN THE FUTURE.