NHTSA Complaint #10762800 — 2011 KIA SORENTO

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10762800
Vehicle	2011 KIA SORENTO
Component	WHEELS
Date of Incident	July 30, 2015
Date Filed	September 10, 2015
Mileage	50,622 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

VIBRATION, KNOCKING AND THUMBING NOISE IN THE REAR PASSENGER'S SIDE AND BOTH FRONT WHEELS. DEALER VERIFIED THUMBING NOISE AS LEFT LOWER BALL JOINT WAS LOOSE,REPLACED BOTH BALL JOINT. VIBRATION, KNOCKING AND THUMBING NOISE CONTINUES. RETURNED TO DEALER. DEALER REPLACED REAR MOTOR MOUNT. PROBLEMS STILL REMAINS. I PHONED DEALER, STATING VIBRATION, KNOCKING AND THUMBING STILL REMAINS INCLUDING ADDITIONAL PROBLEMS. IN ADDITION TO THE VIBRATION, KNOCKING AND THUMBING NOISES... INSIDE THE CAR, UNDERNEATH DASHBOARD (GLOVE COMPARTMENT) CAUSING HUGE AMOUNT OF WATER ON THE PASSENGER'S SIDE FLOOR.

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