NHTSA Complaint #10762538 — 2010 GMC YUKON

I HAVE A 2010 YUKON DENALI WITH NOW, 42000 MILES THIS HAPPENED IN 2014 WITH ABOUT 39000 MILES--- I DONT DRIVE BUT 5000 MILES A YEAR AND MY VEHICLE IS KEPT MOSTLY IN THE GARAGE AND IS VERY WELL TAKEN CARE OF. I NOTICED ONE CRACK NEAR FRONT PASSENGER AIRBAG- THEN A FEW MONTHS LATER A NEWER, LARGER CRACK BEGAN FORMING NEAR THE DRIVERS SIDE DASHBOARD OVER THE SPEDOMETER. I HAVE THE GMPP PLAN WHICH IS GM'S HIGHEST EXTENDED WARRANTY AND COST ABOUT $2500. THEY TOLD ME THAT MY DASHBOARD ISNT COVERED UNDER MY GMPP WARRANTY BECUASE THE DASH IS CONSIDERED "TRIM" IVE CONTACTED GM NUMEROUS TIMES HOPING TO GET A MORE WORKABLE CSR TO ASSIST IN MONETARY ASSISTANCE WITH GETTING THE DASHBOARD REPLACED--- I RECEIVE LITTLE TO NO FINANCIAL ASSISTANCE AFTER TWO FAILED ATTEMPTS. THIS ISSUE IS WIDESPREAD WITH THESE GM VEHCILES AND SHOULD BE TAKEN CARE OF BY GM -- THEY KNOW ABOUT THEIR SHORTCOMINGS AND WE, AS A CLASS ACTION ARE LIMITED BY OUR OPTIONS AS WE SLOWLY WORK UP TO CLASS ACTION STATUS. I WOULD LIKE A FULL INVESTIGATION ON THESE CRACKED DASHBOARDS- BOTH WHY THEY CRACKED AND IF THEY KNEW ABOUT THE ISSUE AND NEVER TRIED TO FIX THEM AFTER THE FACT OF KNOWING [XXX] ADAM PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC