NHTSA Complaint #11528859 — 2010 GMC YUKON

STRUCTURE:INTERIOR PANELS:DASHBOARD issue reported to NHTSA

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Complaint Details

ODI Number	11528859
Vehicle	2010 GMC YUKON
Component	STRUCTURE:INTERIOR PANELS:DASHBOARD
Date of Incident	January 1, 2019
Date Filed	June 26, 2023
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2010 GMC Yukon. The contact stated the front driver’s side dashboard was fractured. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and took the vehicle to a local dealer to be repaired. The dealer declined to service the vehicle under recall due to the dashboard being fractured. The dealer and manufacturer informed the contact that the recall repair would be performed once the dashboard was replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

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