NHTSA Complaint #10762132 — 2008 FORD ESCAPE

APPROXIMATELY 2 TO 3 WEEKS AGO I WAS SITTING IN A PARKING LOT AFTER SHOPPING, WENT TO START MY CAR AND IT WOULD NOT START. AFTER ABOUT 10 MINUTES AND SEVERAL ATTEMPTS THE CAR FINALLY TURNED OVER AND STARTED. I DROVE THE CAR HOME AND DID NOT GO OUT THE REST OF THE DAY. THIS HAS HAPPENED SEVERAL TIMES. I CALLED A MECHANIC AND THEY SAID THAT IT SOUNDED LIKE IT WAS THE STARTER. I DID NOT THINK SO, BUT TOOK IT TO MECHANIC AND THEY DID THE WORK AND REPLACED THE STARTER COSTING ME MONEY THAT I DO NOT HAVE AS I AM ON A FIXED INCOME. GOT THE CAR BACK LAST WEEK AND YESTERDAY WAS SITTING IN A CAR DEALER LOT AND IT HAPPENED AGAIN. THIS TIME IT WOULD NOT START AND HAD TO CALL FOR A RIDE AFTER SITTING IN THE HOT 90 PLUS DEGREE HEAT. MY CAR IS IN THE SHOP AGAIN TODAY AND THEY ARE GOING TO TRY AND SEE IF THEY CAN FIGURE OUT WHY IT WILL NOT START. TO ME AND MY GRANDDAUGHTER IT SOUNDS LIKE THERE IS SOMETHING FAULTY IN THE STEERING COLUMN. EITHER WAY, I AM TERRIFIED THAT IT WILL START A FIRE, OR WORSE LEAVE ME STRANDED WHERE NO ONE CAN COME AND GET ME. I AM AN ELDERLY WOMAN AND CAN NOT HAVE THESE ISSUES WITH MY CAR. IF THIS COULD BE LOOKED INTO AND TAKEN CARE OF AS SOON AS POSSIBLE I WOULD GREATLY APPRECIATE IT. I HAVE THE INVOICES FROM THE WORK THAT HAS BEEN DONE ON THIS PARTICULAR PART OF THE CAR. THANK YOU FOR YOUR TIME AND PROMPT RESOLUTION OF THIS MATTER. *TR