NHTSA Complaint #10761788 — 2013 DODGE DURANGO ENGINE

Complaint Details

ODI Number	10761788
Vehicle	2013 DODGE DURANGO
Component	ENGINE
Date of Incident	September 5, 2015
Date Filed	September 5, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

HEMET CHRYSLER DODGE, 240 CARRIAGE CIRCLE, HEMET, CA.92545, MADE MY APPOINTMENT TO HAVE THE FUEL PUMP RELAY REPLACED AS THEY SAID THEY HAD THE PART, AND THEN I GO THERE AND WAIT 2 HOURS. THEY COME OUT AND SAID THEY DID NOT HAVE THE PART AND DO NOT KNOW WHEN THEY WILL HAVE IT. THIS IS UNHEARD OF. I AM GOING ON A TRIP IN OCT IN THIS VEHICLE. I WOULD LIKE TO KNOW WHEN SOMETHING IS SO UNSAFE HOW IS IT THE DEALERS DO NOT SEEM TO CARE? WHAT ARE WE SUPPOSE TO DO? I WAS TOLD TO KEEP CALLING.

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