NHTSA Complaint #10761636 β€” 2009 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10761636
Vehicle 2009 TOYOTA PRIUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 160,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

THE BALLASTS FOR THE HID LIGHTS IN THE 2009 PRIUS ARE FAMOUSLY UNRELIABLE. MINE DEMONSTRATED THIS LAST EVENING IN A VERY UNNERVING WAY. THE HEADLAMPS WOULD SIMPLY TURN OFF WITHOUT WARNING, SOMETIMES ONE, AND MANY TIMES, BOTH, LEAVING ME TO THE MERCY OF STREET LIGHTS! THIS IS INCREDIBLY DANGEROUS. I CHECKED ON IT AND FOUND THAT THIS HAPPENS TO HUNDREDS OF PRIUS DRIVERS. ISN'T TOYOTA CONCERNED THAT ITS $1,200 CHARGE FOR FIXING ITS OWN DEFECTIVE EQUIPMENT (FOR THE BALLASTS ARE KNOWN FOR THIS) WILL LEAD TO DEATH OF POOR PERSONS WHO CANNOT AFFORD THE FIX? SHOULDN'T THERE BE A GENERAL RECALL FOR SUCH A CONSUMER-SAFETY ISSUE? (SURE, CYCLING THE LIGHTS TURNS THEM BACK ON, BUT WHEN YOU ARE DRIVING IN THE DARK, IT ISN'T EASY TO THINK WELL.)

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