NHTSA Complaint #10761409 — 2011 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10761409
Vehicle	2011 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	May 20, 2014
Date Filed	September 3, 2015
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

IN MAY OF 2014 MY FORD EDGE HAS BEEN HAVING PROBLEMS WITH THE DRIVERS SIDE DOOR BEING AJAR. WHEN THE DOOR IS SHUT THE DOME LIGHTS STAY ON UNTIL YOU GO PUT IT IN DRIVE AND GO OVER 20MPH, THEN THEY SHUT OFF. THATS THE ONLY WAY TO TURN THE LIGHTS OFF. ITS A DOOR SENSOR ISSUE THAT NEEDS TO BE ADDRESSED ASAP. THE DOOR IS COMPLETELY SHUT AND THE DASH ICON SAYS "DRIVER DOOR IS AJAR". IT KILLS THE BATTERY AND WE NEED TO JUMP IT EVERY TIME WE USE THE VEHICLE. I JUST BOUGHT A NEW $109.00 BATTERY AND NEXT WEEK I'LL TAKE IT TO FORD TO PAY THE 500+ DOLLARS FOR A NEW SENSOR. THIS IS A SERIOUS ISSUE AND IT IS A VERY DANGEROUS HAZARD WHEN OPERATING AFTER SUNSET. DRIVING WITH THE DOME LIGHT ON AT NIGHT IS VERY DANGEROUS FOR MY FAMILY. BUILT FORD TOUGH?

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