NHTSA Complaint #10761321 — 2011 FORD FLEX

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10761321
Vehicle	2011 FORD FLEX
Component	WHEELS
Date of Incident	August 3, 2015
Date Filed	September 3, 2015
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I WAS ATTEMPTING TO CHANGE THE TIRE, WHILE JACKING UP THE CAR IT BECAME DIFFICULT. I STOPPED, AND LOWERD THE CAR. THEN EXAMINED THE JACK AND FOUND THAT THE THREADED NUT THAT THE UP AND DOWN ADJUSTING ROD THREADS THRU WAS CRACKED OPEN.THIS NUT LOOKS TO BE OF SOME TYPE OF POT METAL, UNLIKE THE REST OF JACK WICH IS STEEL. I TALKED TO FORD MOTOR CO AND THEY SAID THE MOST THEY MIGHT DO IS REPLACE THE JACK. THAT JACK IS AN ACCIDENT WAITING TO HAPPEN. I WANT A SAFE JACK .

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