NHTSA Complaint #10760840 — 2011 CHEVROLET MALIBU

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10760840
Vehicle 2011 CHEVROLET MALIBU
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 52,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I WAS DRIVING DOWN A SIDE RESIDENTIAL STREET, WHEN I WENT TO PARK NOTICED THAT THE CAR WAS STUCK IN REVERSE. I WASN'T ABLE TO PUT THE CAR IN PARK. THE SHIFTER BEGAN SHIFTING INTO DIFFERENT GEARS AND FELT AS THERE WAS NO CATCH. I TURNED THE CAR OFF BECAUSE I DIDN'T KNOW WHAT HAD HAPPENED. THE KEY WAS STUCK IN THE IGNITION, BECAUSE COULDN'T PUT THE CAR IN PARK. I EXITED THE CAR AND THE CAR STARTED TO ROLL BACKWARDS AND HIT THE CAR BEHIND ME. I APPLIED THE EMERGENCY BRAKE AND THE CAR STILL ROLLED IN REVERSE. SO I UNHOOKED THE BATTERY CABLES AND APPLIED BRICKS BEHIND THE TIRES. I HAD A MECHANIC COME TO SEE WHAT HAPPENED AND HE STATED THAT THIS HAD BEEN A RECALL ON PRIOR YEARS OF THIS MODEL, BUT NOT THE YEAR OF MY CAR. I AM AFRAID TO DRIVE THE CAR AND I WENT TO THE CHEVY DEALERSHIP IN WHICH THEY NOTHING ABOUT THIS PART, BUT STATE MANY PEOPLE HAVE COMPLAINED AND NOTHING HAS BEEN DONE. IT IS UNSAFE WITH THIS DEFECT. THE CABLE COMES OFF THE HOOK AND YOU WILL NOT BE ABLE TO APPLY A SHIFT TO ANY GEAR AND THE CAR WILL ACCELERATE REGARDLESS. I DON'T WANT TO PUT MY INFANT IN THIS CAR KNOWING THAT IS A DEFECTIVE PART THAT CHEVY SHOULD FIX. NOT TO MENTION THE CAR SEATBELTS ARE A MALFUNCTION. CHEVY THIS REALLY NEEDS TO BE LOOKED AT FOR THIS YEAR MAKE AND MODEL.

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