NHTSA Complaint #10760434 — 2012 FORD EXPLORER

SERVICE BRAKES issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10760434
Vehicle	2012 FORD EXPLORER
Component	SERVICE BRAKES
Date of Incident	August 28, 2015
Date Filed	August 31, 2015
Mileage	90,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

THE LEFT REAR WHEEL BEGAN MAKING A LOUD SQUEALING SOUND (BREAK PADS) AND WHEN VEHICLE WAS AT A COMPLETE STOP, A LARGE CLOUD OF SMOKE WAS RADIATING OFF OF THE LEFT REAR WHEEL. THE WHEEL WAS REMOVED AND THE BRAKE PADS WERE STUCK AGAINST THE ROTOR. THE BRAKE PADS ARE FAIRLY NEW (REPLACED IN FEBRUARY 2015). THE CALIPER WAS REMOVED AND A RETAINING BOLT WAS BROKEN OFF/STUCK INSIDE OF THE CALIPER MOUNT. THE PISTON WAS PUSHED ALL THE WAY INSIDE OF THE CALIPER AND WOULD NOT EXTEND OUT. THE CALIPER WAS LEAKING BRAKE FLUID. THE CALIPER COULD NOT BE SET BACK IN PLACE DUE TO THE FAULTY RETAINING BOLT.

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