NHTSA Complaint #11231174 — 2012 FORD EXPLORER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11231174
Vehicle	2012 FORD EXPLORER
Component	SERVICE BRAKES
Date of Incident	February 21, 2019
Date Filed	July 11, 2019
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

PURCHASE VEHICLE 2 21 2019 AND THE TWO ENGINE LIGHTS WARNING LIGHTS BREAKING DECELERATES WHICH IS VERY DANGEROUS DRIVING ON THE HIGHWAYS. SERVICE LIGHT TRACKING LIGHT STAYS ON AND THE VEHICLE DOES ALL THIS ON IT'S ON. I HAVE CONTACTED BY CHAT THE FORD CORPORATION ABOUT THIS SERIOUS ISSUE WITH THIS MAKE AND MODEL. I WAS TOLD THEIR WAS NO SERVICE BULLETIN SO THEY COULD NOT HELP ME. THEY REFUSE TO ADDRESS THE DANGEROUS MATTER THIS MAKE AND MODEL HAS VERY DANGEROUSAND THE LIGHTS ARE STILL ON. ALSO WITH THE ENGINE LIGHTS STAYING ON ALL THE TIME THE CRUISE CONTROL DOES NOT WORK.

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#11035450 — October 21, 2017 — BRAKE SYSTEM MALFUNCTIONING AND FORD DEALERSHIP HAS THE VEHICLE FOR 2 MONTHS AND UNABLE TO REPAIR DUE TO BAD PRODUCTI...

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