NHTSA Complaint #10760282 — 2011 FORD EDGE VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10760282
Vehicle	2011 FORD EDGE
Component	VEHICLE SPEED CONTROL
Date of Incident	August 30, 2015
Date Filed	August 31, 2015
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED DECELERATED INDEPENDENTLY WITH THE ILLUMINATION OF THE WRENCH WARNING LIGHT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO CONFIRMED THE ELECTRONIC THROTTLE BODY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED A SPECIAL CUSTOMER SATISFACTION PROGRAM RELATED TO THE ELECTRONIC THROTTLE BODY HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

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