NHTSA Complaint #10760182 — 2010 TOYOTA PRIUS

ON FEBRUARY 27, 2015, OUR HOUSE BURNED IN THE MIDDLE OF THE NIGHT WHILE WE WERE ASLEEP. THE FIRE STARTED IN THE NEAR VICINITY OF THE RIGHT FRONT HEADLIGHT OF THE 2010 TOYOTA PRIUS. THE CAR HAD BEEN SERVICED JUST BEFORE THE FIRE ON FEBRUARY 25, 2015 AT THE LOCAL TOYOTA DEALERSHIP. THE CAR WAS OFF AT THE TIME AND THE KEY WAS NOT IN THE CAR AT THE TIME OF THE FIRE. WHILE WE WERE SLEEPING, THE CAR EVIDENTLY CAUGHT FIRE SPONTANEOUSLY AT APPROXIMATELY 2 A.M. WHILE IT WAS PARKED IN THE GARAGE. THE GARAGE DOOR WAS CLOSED. BY THE TIME WE WOKE UP, THE GARAGE WAS FULLY ENGULFED IN FLAMES. WE WERE ABLE TO ESCAPE THE FIRE. HOWEVER, OUR HOUSE WAS TOO SEVERELY DAMAGED (FIRE, SMOKE AND WATER) AFTER THE FIRE TO BE LIVABLE, AND IT IS CURRENTLY BEING REBUILT. OUR FAMILY OF FOUR (HUSBAND, WIFE AND TWO CHILDREN, 15 AND ALMOST 11 YEARS OLD) IS CURRENTLY LIVING IN A RENTAL HOUSE. WE LOST ALL THREE OF OUR CARS (THE OTHER CARS WERE A DODGE DURANGO AND A HONDA ACCORD) AND A MAJORITY OF OUR POSSESSIONS. DAMAGES ARE ESTIMATED TO BE LIKELY IN EXCESS OF $500,000 INCLUDING HOUSE, CARS, DAMAGE TO LANDSCAPING, PERSONAL PROPERTY, FURNITURE, CLOTHING, ETC. OUR HOMEOWNER'S INSURANCE IS SEEKING A SUBROGATION CLAIM AGAINST TOYOTA FOR THE EXPENSES INCURRED REGARDING OUR CLAIM. THE PRIUS IS SCHEDULED TO HAVE A DECONSTRUCTIVE EXAM SOON WITH MULTIPLE PARTIES PRESENT AND IS CURRENTLY BEING HELD AS EVIDENCE.