NHTSA Complaint #10760129 — 2015 LEXUS ES350

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10760129
Vehicle	2015 LEXUS ES350
Component	UNKNOWN OR OTHER
Date of Incident	May 7, 2015
Date Filed	August 29, 2015
Mileage	600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

AFTER STARTING ENGINE WE BEGAN TO HEAR CRACKLING NOISES SIMILAR TO ELECTRICAL SOUNDS. THIS PERSISTED FOR ABOUT 30 MINUTES. WE VISITED OUR DEALER AND WERE TOLD THAT IT IS NORMAL. WE DO NOT BELIEVE THIS. THE CRACKLING NOISES WOULD ONLY BE EVIDENT FOR A SHORT TIME AFTER THIS. NOW WE ARE HEARING THESE NOISES LOUDER AND MORE OFTEN THROUGHOUT THE DAY. WE HAVE NO IDEA WHETHER WE HAVE A SAFETY ISSUE OR NOT, HOWEVER WE FEEL UNSAFE. WE NOTIFIED LEXUS AND ARE WAITING FOR A RESPONSE.

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