NHTSA Complaint #10759552 — 2015 HARLEY-DAVIDSON XG750

WE PURCHASED A 2015 STREET 750. AFTER TWO MONTHS OF RIDING (ABOUT 100 MILES), WE DISCOVERED SEVERAL SAFETY ISSUES THAT HAD BECOME APPARENT ONLY AFTER THROUGH ACTUAL RIDE TIME ON THE BIKE. I FIRST CALLED HD IN MILWAUKEE, WE SPOKE TO CUSTOMER SERVICE REPRESENTATIVE, DAVID, EXPLAINING OUR CONCERNS. I WAS GIVEN THE REFERENCE NUMBER 2506596. WE WERE SUBSEQUENTLY TOLD TO TAKE THE BIKE TO THE HD DEALER. THE LIST OF ISSUES WERE AS FOLLOWS: 1.FRONT CYLINDER & FINS ARE PRACTICALLY TOUCHING RIDER?S LEGS AND ARE EXTREMELY HOT & DANGEROUS, EMITTING TREMENDOUS HEAT. THIS IS A MAJOR CONCERN AS THE EXTREME HEAT CAUSES CONSTANT SHIFTING AND/OR MOVEMENT OF THE LEGS, THEREBY IMPACTING CONTROL OF THE BIKE AND CAUSING A SAFETY FACTOR. 2.THE STOCK MIRRORS DO NOT GIVE THE RIDER A CLEAR FIELD OF VISION DIRECTLY BEHIND HIM, AGAIN IMPACTING DRIVER SAFETY. 3.THE ALL-BLACK BIKE HAS NO RUNNING LIGHTS. THE BIKE IS PRACTICALLY INVISIBLE UNDER LOW LIGHT CONDITIONS, I.E. NIGHT TIME RUNNING, RIDING IN RURAL LOCALES, ETC. AGAIN A SAFETY FACTOR. AT THE HD DEALERSHIP I ASKED IF THEY HAD ADDRESSED THE SAFETY CONCERNS. THEY STATED THE BIKE WAS "LEGAL" AND THEY REFUSED TO ACKNOWLEDGE ANY ISSUES. I WAS ALSO TOLD THE FOLLOWING: ?IF WE WANT SAFE LIGHTING WE WOULD HAVE TO PURCHASE EXTRA LIGHTING AND PAY TO HAVE IT INSTALLED. ?IF WE WANT NOT BE BURNED BECAUSE OF HEAT FROM A CYLINDER HEAD TOO CLOSE TO A RIDER?S LEG, WE WOULD HAVE TO PAY FOR THE LUXURY OF SUCH SAFETY. ?IF WE WANT TO HAVE SAFE MIRRORS, WE HAVE TO BUY THEM. P.S. EXTRA LIGHTING FEATURES & HEAT DEFLECTORS, & LONER -STEMMED MIRRORS, WEREN?T AVAILABLE FOR THE 750 STREET AT THIS WRITING. BUT EVEN IF THEY WERE, WHY WOULD THE CONSUMER HAVE TO INSTALL ITEMS THAT SHOULD BE AN OBVIOUS REQUIRED SAFETY FEATURE? WHY IS IT THAT PEOLE HAVE TO DIE FIRST BEFORE MANUFACTURERS TAKE ACTION?