NHTSA Complaint #10759527 — 2011 FORD TAURUS
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 10759527 |
| Vehicle | 2011 FORD TAURUS |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
THIS IS A RECALL COMPLAINT. THERE WAS A SAFETY RECALL ON THE DRIVER'S SIDE DOOR HANDLE AT THE END OF MARCH 2015. TOOK THE CAR IN AND WAS TOLD THEY HAD THE PARTS AND CAR WOULD BE READY AT DAY'S END. WHEN I WENT BACK, THEY SAID THEY COULDN'T GET THE PART AND AUTO WOULD BE READY ON MONDAY. ON MONDAY THEY STILL DIDN'T HAVE THE PART AND AS OF TODAY AUG. 26, 2015, THEY STILL DON'T HAVE THE NECESSARY PART. THEY DID PROVIDE US WITH A RENTAL VEHICLE, BUT WHEN I DO PICK-UP MY CAR????????THEY WILL CHARGE ME 300+$ FOR THE WORK THEY DID FOR MY 50,000 MI CHECK-UP. I THINK THEY SHOULD CANCEL THAT FEE FOR THE MONTHS OF INCONVENIENCE THEY HAVE CAUSED ME!!!!!!! PLUS THEY HAVE LEFT MY CAR SITTING OUTSIDE ALL OF THIS TIME! WEEDS, SUMMER SUN BEATING DOWN HAVE ALL CAUSED DETERIORATION TO MY ALWAYS (BEFORE) GARAGE KEPT CAR. CAN YOU HELP?
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