NHTSA Complaint #11520030 — 2011 FORD TAURUS

The option to adjust the climate control or change the radios is not available in this vehicle anymore. They are currently stuck on defrost and high heat which makes you almost blind when the sweat runs in your eyes. The radio just plays at an uncomfortable volume level. There have been no warnings has to why this happened. It just happened all at once, with no way to change it. You try being 160 miles from home with a toddler in car midsummer and your heater blowing on hi heat. This has happened to many people all over, theres no new part being manufactured to replace this broken one, and there's no salvage yards that have one for sale because they have all been bought up. and this issue is still arising in other fords that are only a couple years old. Ford needs to have a recall on this!