NHTSA Complaint #10759328 — 2014 HYUNDAI SONATA

APPROXIMATELY 4 PM ON AUGUST 24, 2015 DRIVING MY 2014 SONATA LIMITED WITH 11450 MILES ONTO THE LOCAL FREEWAY ON RAMP, CAR STALLED AND TOTAL LOSS OF STEERING OCCURRED. I HAD JUST ENOUGH TIME TO GET THE VEHICLE TO SIDE AND AVOID POSSIBLE COLLISION FROM BEHIND. HAD ABSOLUTELY NO WARNING, AND WAS DRIVING NORMAL FOR THE CLEAR ROAD DRIVING. WEATHER WAS GOOD, CLEAR AND SUNNY, UPPER 80F. TRAFFIC WAS STARTING TO BUILD FOR RUSH HOUR AND HAD THIS OCCURRED 5 MINUTES LATER MAJOR COLLISION WOULD HAVE OCCURRED DUE TO TRAFFIC CONGESTION ON FREEWAY DURING THAT TIME. AT THE TIME OF OCCURRENCE IT FELT AS IF I HAD A FLAT TIRE WITH THE FRONT WHEELS WANTING TO TURN IN DIRECTION OF WEAKER TIRE SIDE. COMPLETE AND TOTAL LOSS OF POWER BOTH ELECTRICAL AND ENGINE WERE IMMEDIATE. I PLACED SHIFTER IN NEUTRAL AS QUICKLY AS POSSIBLE MAINTAINING SOME MOMENTUM TO GET CAR TO SIDE OF ROAD WHILE TRYING TO RESTART IT. VEHICLE STARTED BUT I DID NOT HAVE ANY STEERING CONTROL AT ALL. HYUNDAI BLUELINK ROADSIDE ASSISTANT THEN CALLED AND SUMMONED A TOW TRUCK TO TAKE IT TO LOCAL DEALER FOR WARRANTY SERVICE AND REPAIR. SERVICE TECHNICIAN HAS STATED THAT THE STEERING COLUMN NEEDS TO BE REPLACED. NO INDICATION AS TO WHAT CAUSED THE FAULT TO OCCUR AND TO WHETHER THE CAUSE OF THE FAULT HAS BEEN DETERMINED.