NHTSA Complaint #10759283 — 2012 FORD FOCUS

EARLY 2013, EXPERIENCED DAILY VIOLENT "SHUDDERING" WHILE ACCELERATING FROM A STOP, GOING AROUND CORNERS AND GOING UP HILLS AND ANY KIND OF INCLINE. FORD SERVICE DEPT. DIAGNOSED MY CAR ON 8/28/13 AS NEEDING A NEW CLUTCH WHICH WAS ON BACK-ORDER DUE TO HIGH-DEMAND. ON 9/17/13, MY CLUTCH WAS REPLACED. SLOWLY THE SHUDDERING RETURNED AND MARCH OF THIS YEAR (2015), IT WAS AGAIN SHUDDERING VIOLENTLY. ON 3/26/15, FORD SERVICE DEPT. DIAGNOSED MY CAR AS NEEDING THE TRANSMISSION TO COME FULLY OUT AND BE REPAIRED. ON 5/5/15, THE TRANSMISSION WAS REMOVED AND BOTH INPUT SHAFT SEALS WERE FOUND TO BE LEAKING. THE SEALS WERE REPLACED AND THE CLUTCH ASSEMBLY WAS CLEANED. ALMOST IMMEDIATELY THEREAFTER, THE CAR STARTED SHUDDERING AGAIN AND ON 8/14/15 AS I DROVE WITH MY TODDLER IN THE BACKSEAT, THE CAR STARTED SHUDDERING AND LOST POWER AS I WAS EXITING THE FREEWAY AND AN ALARM SOUNDED INSIDE THE VEHICLE WITH A MESSAGE ON THE DASH THAT READ " TRANSMISSION MALFUNCTION - SERVICE NOW". ON 8/17/15, FORD SERVICE DEPT. DIAGNOSED THE TRANSMISSION NEEDED TO AGAIN BE REMOVED AND REPAIRED WHICH IS NOW SCHEDULED FOR 9/15/2015. PLEASE DO NOT WAIT UNTIL SOMEONE DIES BEFORE MAKING FORD DEAL WITH THIS VERY SERIOUS ISSUE. MANY FORD FOCUS OWNERS ARE LOSING POWER WHILE DRIVING ON THE FREEWAY. THIS WOULD BE VERY SCARY, NOT TO MENTION POTENTIALLY VERY DANGEROUS IF THIS HAPPENED TO ME WHILE DRIVING THE VERY BUSY L.A. FREEWAYS WITH MY TODDLER TO/FROM SCHOOL/WORK EVERY MORNING AND EVENING.